Shipping Policy
At Kevin Kayak, we are committed to delivering your outdoor and travel products efficiently and securely. Please read our shipping policy to understand our delivery process and timelines.
1. Order Processing Time
All orders are processed within 1-3 business days after confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
You will receive an order confirmation email once your order has been processed.
2. Shipping Time & Delivery
Estimated delivery time depends on your location:
Local deliveries: 3-7 business days
Regional deliveries: 7-14 business days
Unexpected delays due to weather, courier issues, or other circumstances may affect delivery times.
3. Shipping Charges
Shipping fees may vary depending on the delivery location and product weight.
Any applicable shipping charges will be displayed at checkout.
4. Cash on Delivery (COD) Policy
We only offer Cash on Delivery (COD) as a payment method.
Customers must be available to receive and pay for the order upon delivery.
If a COD order is refused, future orders may be restricted.
5. Order Tracking
Once your order is shipped, you will receive a tracking number (if available) via email.
You can track your order through our shipping partner’s website.
6. Undelivered or Delayed Shipments
If your order is delayed beyond the estimated delivery time, please contact us at [email protected].
If a package is returned due to an incorrect address, re-shipping charges may apply.
7. Contact Us
For any shipping-related inquiries, please reach out to:
📧 Email: [email protected]
